Archive: 27 June 2023

Mastering the Art of Online Business: Your Comprehensive Guide to build Selling Online

Setting up your online business? Kickstart your journey by following our step-by-step process to ensure smooth operations from order to shipping. Discover the simplicity of selling on popular marketplaces like Flipkart, Amazon, Shopify, WooCommerce, and more, or explore the benefits of setting up your own web store. Take the first step towards success in the online business!

The Benefits of Online Selling Sites in India

The eCommerce industry in India has continued to grow at an impressive rate. As of 2021, there were over 700 million internet users in India, and the number of online buyers has reached an estimated 200 million. This number is expected to grow to 300 million by 2025.
In recent years, the COVID-19 pandemic has accelerated the growth of eCommerce in India, as more people have turned to online shopping due to lockdown and social distancing measures. This has led to an increase in demand for online marketplaces and delivery services.
Companies like Flipkart and Amazon India continue to dominate the eCommerce market in India, with Flipkart reporting a 12% increase in gross merchandise value (GMV) in 2020. So if you’re looking to start online business in India, now is a great time to do so. With the increasing number of online buyers and the growing popularity of eCommerce, the potential for success is high.

Online Business

How to start?

    Calculate the Expenses Involved in Online Selling Business

    Selling online in India involves various costs that can impact your profitability. Here are some of the important costs to consider:

        • Shipping Cost: The cost of shipping your product to customers can range from 5% to 15% of the product cost depending on the size and weight of the product. You can find out the shipping fees by visiting your nearest courier or shipping company and making a list of states and shipping fees.

        • Packaging Cost: Depending on the type of product you are planning to sell, you will need to consider the packaging cost. This cost typically ranges from 0.5% to 2% of the product cost.

        • Payment Gateway Cost: If you plan to set up your store, you will need a payment gateway. These sites typically charge between 1.5% to 5% of the total transaction, and there could be one-time setup fees and recurring annual maintenance fees. Some payment gateway providers may waive these fees, and you can negotiate the transaction fee if you have a higher volume.

        • Storage Cost: Depending on the product, you might need to rent a warehouse or some storage space for your online products. Some online business like Amazon let you use their warehouses at a small fee.

        • Marketing Cost: You will need to promote your business to attract customers. You can use free ways to promote your business, but at some point, you will need to invest in paid marketing channels. Google Ads is a good platform to start with online ads, and it also offers tools to calculate the costs.

      Find out if it’s feasible to sell online

      Generate Coupons & Submit Them to Deal Sites

      Coupon listing sites like GrabOn and CouponDunia have become popular in India. You can submit your special discount coupons to these sites to attract potential customers. People normally search for coupons before buying a product, so this can be a great way to generate sales.

      Remember, your first few sales shouldn’t be about just making profits. They should be about finding your product/market fit and understanding the demand. During the initial days, your focus should be to refine your advertising, shipping, fulfillment, customer service, and shopping experience. By following these tips and staying up-to-date with the latest trends, you can generate your first sale and start growing your online business.

      FAQS

      • What are the most popular websites to sell online in India?
        Some popular websites to sell on in India include Flipkart, Amazon, Snapdeal, and ShopClues.
      • What are the benefits of setting up my own online store?
        Setting up your own online business can give you more control over your brand and customer experience. You can customize your website to reflect your brand’s personality and values, and you can create a unique shopping experience for your customers.
      • What are the benefits of selling products online in India?
        Online business in India can help you reach a large audience, reduce your dependence on physical retail stores, and increase your profit margins. It’s also a convenient way for customers to shop and can help you build a loyal customer base.
      • How can I market my online store?
        You can use various digital marketing techniques to promote your online store, such as search engine optimization (SEO), social media marketing, email marketing, and paid advertising. It’s important to identify your target audience and tailor your marketing messages to their needs and preferences.

         

      Also read:

        Start Emailing Your Contacts

        Creating a pre-launch mailing list has become easier with the help of email marketing tools like Mailchimp. You can even use social media platforms like LinkedIn to connect with potential customers and add them to your email list. It’s important to create a simple email highlighting your products and telling the world that you’ve launched a new site. You can even offer a special coupon code to entice them to make a purchase.

        Sell To Friends & Family On Social Media

        Social media platforms like Facebook and Instagram have become popular for selling products. You can share your product photos on these platforms and connect with your friends and family on a personal level. Encourage them to share your products with their network to reach a wider audience.

        Buy Social Media Ads

        Social media advertising provides a great option to target your product Ad precisely. You can show your Ad to people based on their interests, age, gender, location, and much more. Facebook, Instagram, and LinkedIn all offer advertising options to help you reach your target audience. It’s important to constantly monitor the results and tweak your campaign accordingly.

        Promote on Google

        Google’s advertising platform, Google Ads, is one of the most popular advertising networks. You can display your product to people who are searching for it, which increases the chances of a sale. Similar to social media advertising, you will need to constantly monitor the performance and finetune your Ad.

        Generate Coupons & Submit Them to Deal Sites

        Coupon listing sites like GrabOn and CouponDunia have become popular in India. You can submit your special discount coupons to these sites to attract potential customers. People normally search for coupons before buying a product, so this can be a great way to generate sales.

        Remember, your first few sales shouldn’t be about just making profits. They should be about finding your product/market fit and understanding the demand. During the initial days, your focus should be to refine your advertising, shipping, fulfillment, customer service, and shopping experience. By following these tips and staying up-to-date with the latest trends, you can generate your first sale and start growing your online business.

        FAQS

        • What are the most popular websites to sell online in India?
          Some popular websites to sell on in India include Flipkart, Amazon, Snapdeal, and ShopClues.
        • What are the benefits of setting up my own online store?
          Setting up your own online business can give you more control over your brand and customer experience. You can customize your website to reflect your brand’s personality and values, and you can create a unique shopping experience for your customers.
        • What are the benefits of selling products online in India?
          Online business in India can help you reach a large audience, reduce your dependence on physical retail stores, and increase your profit margins. It’s also a convenient way for customers to shop and can help you build a loyal customer base.
        • How can I market my online store?
          You can use various digital marketing techniques to promote your online store, such as search engine optimization (SEO), social media marketing, email marketing, and paid advertising. It’s important to identify your target audience and tailor your marketing messages to their needs and preferences.

           

        Also read:

          To determine if your online business is viable, you can use a simple formula to calculate your profit margin:
          Profit Margin = Selling price – (Sourcing Cost + Packing & Shipping + Transaction Fees + Marketing Cost + Variable Costs)
          If your profit margin is positive, you can start selling online. If it’s very low or negative, you should think about minimizing costs.

          Create a Digital Product Catalogue

          To sell products online, you will need to create a list of products in a spreadsheet. This list should contain Product Code (or SKU), Product Name, Description, Category, Selling Price, Discount (If any), Brand, Color, and other applicable attributes. You should also take 3-4 good-quality photographs of the product from different angles, preferably on a white background.

          Set up an end-to-end Process

          It’s better to get organized from day one. You can lay out a process describing steps from getting an order to shipping the goods. It could be a simple checklist for doing quality checks, packaging, invoicing, etc. This will also help your staff when you are not around.

          Use a good inventory management software

          As you will be dealing with inventory every day, it might become painful to manage inward and outward stock movement manually. Start using good inventory management software to track your inventory. Some software even provides an inventory sync option with your shopping cart or marketplace account.

          Be discoverable online

          Your customers are more likely to search for your business before they make any purchases. So, it’s important to have an online presence in the form of a company website, social media account, or any other channel.

          Marketplace or Web Store?

          Online Business has become more important than ever before due to the ongoing pandemic. With people staying at home, the demand for online shopping has increased significantly. Let’s take a look at the two options available for selling online:

          Option 1: Sell on eCommerce Marketplaces

          Selling on eCommerce marketplaces like Flipkart and Amazon is still a popular option for many businesses. The process of selling on these marketplaces is simple and can be completed within a week.
          Your options – In addition to Flipkart and Amazon, other popular marketplaces include eBay, Snapdeal, Shopclues, and PayTM.
          Process Involved – To get started, visit the seller-registration pages of these sites and submit your business details. You will need to have your VAT registration number, PAN number, bank details, and address proof (in some cases) ready to upload. Verification is typically completed within a couple of days.
          Advantages – These marketplaces attract millions of visitors every day, which can help save on marketing costs. They also take care of payment gateway and shipping, and provide packing material.
          Disadvantages – These marketplaces charge higher commissions on every sale, which can be as high as 15-20%. You also have little control over how your online product is displayed on their sites.

          Option 2: Set up Your Own Web Store

          Setting up your own web store is another option for selling online. You can create a website to sell products or use an online store creator.
          Popular options – Some popular online store creators include Zepo, KartRocket, Build a Bazaar, MartJack, and Shopify.
          Process Involved – To get started, register on one of these sites and upload your product catalog. You can link your payment gateway or use the one provided by these sites.
          Advantages – You have complete control over the look and feel of your store. You can also customize the user experience to meet your specific needs.
          Disadvantages – You will need to invest in marketing your site to attract customers. It can take time to build trust as customers may hesitate to buy from a new site.
          In conclusion, both options have their advantages and disadvantages. Choose the one that best fits your business needs and budget. Regardless of which option you choose, make sure you prioritize customer service and provide a seamless shopping experience.

          5 Proven Strategies to Secure Your First Sale!

          As the world continues to adapt to the ongoing pandemic, the demand for online shopping has increased significantly. With more people staying at home, e-commerce has become a crucial channel for businesses to generate revenue. Here are five updated ideas for generating your first sale:

          Start Emailing Your Contacts

          Creating a pre-launch mailing list has become easier with the help of email marketing tools like Mailchimp. You can even use social media platforms like LinkedIn to connect with potential customers and add them to your email list. It’s important to create a simple email highlighting your products and telling the world that you’ve launched a new site. You can even offer a special coupon code to entice them to make a purchase.

          Sell To Friends & Family On Social Media

          Social media platforms like Facebook and Instagram have become popular for selling products. You can share your product photos on these platforms and connect with your friends and family on a personal level. Encourage them to share your products with their network to reach a wider audience.

          Buy Social Media Ads

          Social media advertising provides a great option to target your product Ad precisely. You can show your Ad to people based on their interests, age, gender, location, and much more. Facebook, Instagram, and LinkedIn all offer advertising options to help you reach your target audience. It’s important to constantly monitor the results and tweak your campaign accordingly.

          Promote on Google

          Google’s advertising platform, Google Ads, is one of the most popular advertising networks. You can display your product to people who are searching for it, which increases the chances of a sale. Similar to social media advertising, you will need to constantly monitor the performance and finetune your Ad.

          Generate Coupons & Submit Them to Deal Sites

          Coupon listing sites like GrabOn and CouponDunia have become popular in India. You can submit your special discount coupons to these sites to attract potential customers. People normally search for coupons before buying a product, so this can be a great way to generate sales.

          Remember, your first few sales shouldn’t be about just making profits. They should be about finding your product/market fit and understanding the demand. During the initial days, your focus should be to refine your advertising, shipping, fulfillment, customer service, and shopping experience. By following these tips and staying up-to-date with the latest trends, you can generate your first sale and start growing your online business.

          FAQS

          • What are the most popular websites to sell online in India?
            Some popular websites to sell on in India include Flipkart, Amazon, Snapdeal, and ShopClues.
          • What are the benefits of setting up my own online store?
            Setting up your own online business can give you more control over your brand and customer experience. You can customize your website to reflect your brand’s personality and values, and you can create a unique shopping experience for your customers.
          • What are the benefits of selling products online in India?
            Online business in India can help you reach a large audience, reduce your dependence on physical retail stores, and increase your profit margins. It’s also a convenient way for customers to shop and can help you build a loyal customer base.
          • How can I market my online store?
            You can use various digital marketing techniques to promote your online store, such as search engine optimization (SEO), social media marketing, email marketing, and paid advertising. It’s important to identify your target audience and tailor your marketing messages to their needs and preferences.

             

          Also read:

          amazon sell

          Unleash Your Potential: Conquer Amazon Selling with Brand Registry

          Amazon Sell

          Within the endless domain of e-commerce, Amazon stands tall as a worldwide pioneer. With millions of dynamic clients and a wide cluster of items, it gives an unparalleled stage for dealers to reach a gigantic gathering of people.

          To tap into this gigantic potential, Amazon Sellers must use each accessible device and asset. One such effective device is the Amazon Brand Registry, which offers noteworthy benefits and offers a competitive advantage to vendors on Amazon India. In this web journal post, we’ll dive into why the Amazon Brand Registry is fundamental for offering on Amazon India and how it engages vendors to sell on Amazon India and flourish.

          There are numerous benefits to starting Amazon selling with your Brand registered on Amazon Brand Registry. The top few are as follows:

          Security Against Counterfeits and Unauthorized Dealers:

          One of the foremost noteworthy preferences of enlisting within the Amazon Brand Registry is the assurance it offers against fake products and unauthorized vendors. Amazon Brand Registry shields your brand’s notoriety, keeps up client belief, and upgrades your deal potential within the online offering space on Amazon India.

          Upgraded Posting Control and Optimization: 

          Amazon Brand Registry gives you with expanded control over your item postings, permitting you to optimize and improve your brand’s perceivability on Amazon India.

          Registered Brands are eligible for brand building programs, such as:

          •  A+ Content: Utilize compelling text and visuals on the Amazon product detail page to present your brand narrative and highlight the unique features of your products.
          • Sponsored Brands: Grow your brand awareness with
            ads that feature your logo, a custom headline, and up to three of your products.
          • Amazon Stores: Promote your brand and products with your own multi-page Store on Amazon for free.

          Streamlined Brand Security:

          Amazon Brand Registry streamlines brand security and offers devoted back to resolve mental property infringement and other encroachments. A proactive approach that ensures and guarantees a consistent offering encounter on Amazon India.

          Brand Programs For Brand Security:

          • Transparency:  Protect your brand and customers from counterfeit products, improve customer engagement, and identify supply chain defects.
          • Project Zero: Access the unprecedented ability to immediately remove counterfeit listings.
          • Counterfeit Crimes Unit: Works to identify and dismantle criminal organizations that traffic in counterfeit goods.

          Improved Publicizing and Promotion Of Listings:

          An important part of amazon selling is showcasing your brand and products in an aesthetic manner. With Amazon Brand Registry sellers get a competitive advantage and marketing opportunities to showcase and advertise their listings on Amazon with the help of interactive videos as a potent marketing tool.

          Video Shopping – Product Videos : For brands who want to use video to showcase their products and help inform customers

          Supported Brand Advertisements, and select programs like Amazon Influencer and Amazon Live can open up your brand’s nearness and drive focused on activity to your item postings on Amazon India.

          Amazon India; E-commerce in India; Online shopping in India; Selling on Amazon India; Amazon seller; Indian marketplace; Indian customers; Indian e-commerce industry; Amazon Prime in India; Amazon fulfillment in India; Indian online retail market; Amazon customer experience in India; Indian sellers on Amazon; Amazon services in India; Amazon India marketplace strategies

          Become eligible for other brand programs:

          Improved Client Certainty and Brand Belief. Registry ingrains belief and certainty in clients. Amazon registry’s anti-counterfeiting measures and one-of-a-kind client devotion can upgrade your brand’s notoriety on Amazon India.

          Access to Valuable Data and Insights:

          Use the Amazon Brand Registry to pick up get to to important information and extremely important bits of knowledge about your brand’s execution. Discover how Amazon Brand Analytics and reports can help you assess client behavior, track deals patterns, and make data-driven choices to optimize your trade procedures on Amazon India.

          In conclusion, i would like to say that within the exceedingly competitive world of e-commerce, leveraging the benefits of the Amazon Brand Registry is pivotal for venders pointing to succeed on Amazon India. Secure your brand, pick up control over product listings , accessing advanced features and promoting openings, and construct client belief and devotion. Grasp the control of the Amazon Brand Registry and raise your brand’s victory on Amazon India by understanding its benefits to always remain ahead of the competition.

          FAQs

          1. What is Amazon Brand Registry and how can it help sellers on Amazon India?

            • Amazon Brand Registry is a tool that provides noteworthy benefits and offers a competitive advantage to vendors on Amazon India. It offers key advantages such as security against counterfeits and unauthorized dealers, improved posting control and optimization for brand’s visibility, streamlined brand security, improved advertising and promotion of listings, and invaluable data and insights about performance on Amazon India, that can help vendors sell on Amazon India and flourish.
          2. How does Amazon Brand Registry protect against fake products and unauthorized dealers on Amazon India?

            • Amazon Brand Registry offers protection against fake products and unauthorized dealers by shielding brand’s reputation, maintaining client belief, and enhancing your deal potential within the online offering space on Amazon India. It streamlines brand security and offers dedicated back-end support to resolve mental property infringement and other encroachments. The brand programs for brand security, including Transparency, Project Zero, and the Counterfeit Crimes Unit, provide added security against counterfeit products, supply chain defects, and other encroachments.
          3. How does Amazon Brand Registry provide improved posting control and optimization for sellers on Amazon India?

            • Amazon Brand Registry provides expanded control over product listings, allowing vendors to optimize and improve their brand’s visibility on Amazon India. Registered brands are eligible for a range of brand building programs such as A+ content, Sponsored Brands, and Amazon Stores that allow for improved control and optimization of product listings and provide a competitive advantage on the platform..
          4. What are some of the brand building programs that registered brands are eligible for on Amazon India through Amazon Brand Registry?

            • Some of the brand building programs that registered brands are eligible for on Amazon India through Amazon Brand Registry include A+ Content, Sponsored Brands, Amazon Stores, and video shopping-product videos. These programs offer a range of benefits such as increased customer engagement, curated branding, the ability to present product narratives, greater product visibility and brand awareness, and potent marketing tools such as interactive videos.
          5. How can leveraging the benefits of Amazon Brand Registry help sellers build brand awareness, improve client certainty, and access important data insights for optimization for their business on Amazon India?

            • Leveraging the benefits of Amazon Brand Registry is pivotal for vendors looking to succeed on Amazon India. By securing their brand against counterfeits and unauthorized dealers, gaining greater control over product listings, accessing advanced features and promoting opportunities, and building client belief and devotion, vendors can raise their brand’s victory on Amazon India and remain ahead of the competition. Amazon Brand Registry provides invaluable data insights about performance on Amazon India, which can help vendors assess customer behavior and sales trends, and make data-driven decisions to optimize their business on the platform.

          Also read:

          Omnichannel Approach

          The Omnichannel Approach: An Innovative Way That prioritizes Customer Acquisition, Loyalty and Lifetime Value

          Omnichannel Approach

          In today’s ever-changing business landscape, staying ahead requires innovative strategies that cater to customer acquisition, loyalty, and lifetime value. One such strategy gaining traction is the omnichannel approach, which emphasizes delivering consistent visual branding, messaging, and personalized experiences across all customer touchpoints.

          Building Brands for Success with an Omnichannel Approach:

          Brand development takes centre stage in marketing strategies for the upcoming year as new technology and emerging markets attract a growing number of online sellers. As competition intensifies, acquiring new customers becomes more challenging and costly, emphasizing the significance of customer retention and lifetime value for businesses’ future success. By implementing an omnichannel approach, companies can establish a unified brand experience that resonates with customers across various channels and strengthens their connection with the brand.

          Overcoming Challenges:

          Intense competition poses the biggest obstacle to growth in 2023. Data privacy regulations limit targeting capabilities, and users have become proficient in blocking advertising content. The rising cost per click for paid search results further compounds the challenges faced by marketers. In this landscape, relying solely on short-term performance marketing may prove inadequate. Instead, investing in brand development and cultivating robust brand foundations can yield organic customer acquisition, enhance customer retention, and provide flexible pricing options.

          Establishing Brand Value:

          While tangible sales metrics remain essential, correlating brand development efforts with sales performance necessitates a more nuanced approach. Incorporating reliable brand measurements, such as awareness and brand consideration, alongside direct feedback from the target audience, becomes crucial. Utilizing social media channels provides real-time data on keywords and online buying intent. Balancing short-term sales gains with long-term brand goals becomes paramount in gauging success.

          Exploring New Avenues:

          In addition to traditional channels, emerging platforms such as voice shopping, connected TV, and messaging apps offer alternative means of reaching customers, reducing reliance on paid online advertising. Email and text messaging continue to be potent and cost-effective methods for cultivating customer relationships. Moreover, integrating physical locations into an omnichannel strategy enables businesses to blend online and offline experiences seamlessly. While marketplaces facilitate access to new audiences, offering exclusive incentives on brand websites ensures greater control over customer experiences.

          Uniqueness as a Competitive Edge:

          Today’s customers, especially digital natives, seek authentic connections with brands that align with their values. Consistently sharing the brand story across all channels fosters long-term loyalty and sets a brand apart from its competitors. For instance, Patagonia, an outdoor brand, actively campaigns for environmental causes, encouraging sustainable practices among customers and employees. Brand ambassadors play a pivotal role in delivering exceptional customer experiences and should embody the brand’s values.

          Delivering Personalized Experiences:

          While data privacy concerns persist, customers continue to expect personalized shopping experiences. However, personalization alone may not suffice to foster long-term brand loyalty. Brand communities have emerged as crucial elements for building trust, establishing brand equity, and improving customer retention. Leveraging first-party data and transparently communicating the use of customer information to deliver relevant content and offers can encourage data sharing and bolster customer engagement.

          Building a Brand Community:

          Investing in customer loyalty and connection is imperative for brand leaders. Brand communities not only reduce customer support costs but also hold significant value for direct-to-consumer (D2C) businesses. Employing a coherent omnichannel approach that encompasses traditional social channels, chat rooms, and real-life experiences helps cultivate a thriving brand community. By facilitating connections among community members and fostering lasting relationships, businesses can amplify their brand’s reach and impact.

          Omnichannel Sales Opportunities:

          A thriving brand community across multiple channels unlocks new sales opportunities. Social media sales are predicted to triple globally by 2025, with China leading the way in social selling. Video channels like Instagram, YouTube, and TikTok present fresh avenues for digital sales, offering alternatives to traditional product-based online marketplaces. However, it is crucial to maintain the trust established within the brand community while exploring new sales channels and engaging customers through live chat and captivating product videos.

          Unlock Your Potential with E-RoadMap:

          We have a proven track record of delivering transformative digital outcomes and exceptional customer experiences. With our deep technical expertise, we can help businesses thrive in the ever-evolving omnichannel landscape. Trusted by renowned brands and businesses, we offer tailored solutions to propel your online goals to new heights.

          FAQs

          Sure, here are the answers to the 5 FAQs:

          1. What is an omnichannel approach in marketing?

            • An omnichannel approach in marketing refers to a strategy that emphasizes delivering consistent visual branding, messaging, and personalized experiences across all customer touchpoints. It involves integrating multiple channels such as social media, email, website, voice shopping, and physical locations, to provide a seamless and cohesive brand experience for customers.
          2. How can an omnichannel approach help businesses establish a unified brand experience?

            • By implementing an omnichannel approach, businesses can ensure that their brand messaging, visual identity, and customer experience are consistent across all channels. This helps in strengthening the connection between the brand and customers, fostering brand loyalty, and creating a memorable and recognizable brand image.
          3. What are the challenges faced by marketers in today’s landscape?

            • The biggest challenge faced by marketers in today’s landscape is intense competition. Additionally, data privacy regulations limit targeting capabilities, and users have become adept at blocking advertising content. Rising costs per click for paid search results further compound the challenges faced by marketers.
          4. How can businesses measure the success of their brand development efforts?

            • Businesses can measure the success of their brand development efforts by incorporating reliable brand measurements, such as awareness and brand consideration, alongside direct feedback from the target audience. Utilizing social media channels can provide real-time data on keywords and online buying intent. Balancing short-term sales gains with long-term brand goals becomes paramount in gauging success.
          5. How can businesses deliver personalized experiences to customers while respecting their data privacy concerns?

            • Businesses can deliver personalized experiences to customers by leveraging first-party data and transparently communicating the use of customer information to deliver relevant content and offers. By obtaining consent and respecting customers’ data privacy concerns, businesses can build trust and engage customers in a meaningful way that respects their preferences and desires for a personalized experience.

          Connect with our experts today to embark on an omnichannel journey that unlocks your business’s full potential.

          Also read:

          ecommerce business

          Enhancing Ecommerce Business Growth through Expert Consultancy

          ecommerce business

          Achieving growth requires more than just offering products and services. It also entails optimizing your ecommerce business to provide exceptional customer experiences and facilitate online self-service.

          Given the challenges faced by many businesses during the pandemic, you may have already turned to ecommerce as a solution. Now that you understand the importance of ecommerce in your strategic digital transformation plans, it’s crucial to progress beyond short-term tactics and build a solid foundation for the future. This is where an ecommerce consultancy can play a vital role.

          What an ecommerce consultancy can provide?

          At E-RoadMap, we have worked with renowned global brands and assisted numerous online businesses in defining objectives and accomplishing their goals.

          We possess a unique ability to help scale your business. Our experienced in-house teams support all aspects of ecommerce, digital marketing, and business systems integration. From strategizing your ecommerce approach to execution, our proven track record speaks for itself.

          Where your journey begins

          To provide valuable advice on areas that can be improved, we start with a comprehensive audit of your business. This audit aims to increase conversion rates, enhance online rankings, create exceptional user experiences, and maximize return on investment.

          With our skilled and versatile teams, we complement your existing workforce and offer specific expertise tailored to your business’s growth.

          Our roadmap for growth is developed as part of our initial consultation process. It includes a detailed report analyzing your current strengths, weaknesses, and the competitive landscape. Additionally, we assess your capabilities to create a comprehensive 12-month plan.

          We assist you in making critical decisions to digitally transform your business, including recommendations for the most suitable ecommerce platform to meet your requirements and deliver exceptional customer experiences. Our digital marketing recommendations cover social media and content marketing, search engine optimization (SEO), conversion rate optimization (CRO), and paid online advertising.

          Furthermore, we provide a broader outlook for the next 24 to 36 months, offering a clear perspective on your journey toward achieving specific financial and profitability targets.

          A wide range of services

          A well-rounded digital marketing strategy enables you to connect with your target audience effectively. Through a coordinated and measured approach, you can optimize and grow your online operations. Since every business is unique, your strategy will be tailored accordingly.

          Paid online marketing

          Our services include paid online campaigns such as search and social media advertisements on key platforms. We offer guidance on platforms like Facebook or Instagram, pay-per-click (PPC) advertisements, and banner adverts on relevant websites.

          SEO

          Employing SEO techniques increases the chances of your ecommerce site appearing in relevant search results. Higher visibility leads to more traffic. We assist in incorporating relevant keywords, improving your backlink profile, and ensuring quality user experiences.

          Retargeting

          In cases where visitors explore your ecommerce business but fail to make a purchase or abandon their cart, retargeting through social media adverts and email campaigns can motivate them to complete their purchase, thus boosting your sales.

          Automation

          Efficient and effective ecommerce business scaling involves reducing human involvement in basic tasks through automation. Integrating your enterprise (ERP) system with your ecommerce site allows you to expedite and streamline product information management (PIM), pricing, ordering, and customer support.

          Customer support

          Leveraging artificial intelligence (AI) and machine learning (ML), chatbots can enhance day-to-day customer support. Business systems integration provides fast online access to accurate and reliable information about stock availability, shipping, and delivery. This reduces customer inquiries, enabling your support team to focus on value-added services, customer advice, and building relationships.

          Digital transformation

          By seamlessly integrating business systems, you gain access to a centralized and accurate source of information regarding your operations, finances, and customer preferences. This empowers you to deliver personalized experiences that transform your ecommerce business and foster long-term brand loyalty.

          Scaling your business with ecommerce consultancy

          With a strong foundation for business growth, you can innovate, test, and implement new approaches to sustain your momentum.

          At E-RoadMap, we consider the bigger picture. We analyze your systems, their connections, and identify potential limitations and bottlenecks.

          Our team of systems architects, consultants, business analysts, and systems analysts assist you in identifying, planning, and scaling your organization. In addition to consultancy and planning, we offer platform solutions, integration services, and ongoing support.

          Discover how you can scale your ecommerce business with the assistance of an ecommerce consultancy like E-RoadMap.

          FAQs

          1. What role can an ecommerce consultancy play in helping businesses achieve growth?

            • An ecommerce consultancy can provide valuable advice, comprehensive audits, and strategic planning to optimize your ecommerce platform and support business growth.
            • They assist in identifying areas for improvement, increasing conversion rates, enhancing online rankings, and creating exceptional user experiences.
          2. How does an ecommerce consultancy help in choosing the right ecommerce platform for my business?

            • Ecommerce consultancies offer recommendations for the most suitable ecommerce platform based on your business requirements and customer experience goals.
            • They consider factors like scalability, ease of use, integration capabilities, and the ability to deliver exceptional customer experiences.
          3. What services does an ecommerce consultancy offer to enhance my digital marketing strategy?

            • Ecommerce consultancies provide services like paid online marketing campaigns (search and social media), search engine optimization (SEO), and retargeting to increase visibility and drive traffic to your ecommerce site.
            • They also offer guidance on content marketing, pay-per-click (PPC) advertising, and banner adverts on relevant websites to connect with your target audience effectively.
          4. Can an ecommerce consultancy assist with business systems integration and automation?

            • Yes, ecommerce consultancies help in integrating your ecommerce system with your enterprise resource planning (ERP) system to automate tasks such as product information management, pricing, ordering, and customer support.
            • They streamline operations, reduce human involvement, and provide efficient processes for scaling your ecommerce business.
          5. How can an ecommerce consultancy support customer satisfaction and enhance customer support?

            • Ecommerce consultancies leverage artificial intelligence (AI) and machine learning (ML) to implement chatbots for enhanced customer support.
            • Business systems integration enables fast access to accurate information about stock availability, shipping, and delivery, reducing customer inquiries and allowing your support team to focus on value-added services and building relationships with customers.

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